Privacy Policy
Privacy Policy
Last modified: April 20th 2025
Entify AI respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you interact with our services, including campaigns managed on behalf of companies, and our practices for collecting, using, maintaining, protecting, and disclosing that information.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our services. By accessing or using our services, you agree to this privacy policy. This policy may change from time to time
(see How Do We Change Our Policy?). Your continued use of our services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
“We,” “our” means Entify AI and its affiliates. “You”, “your” or “user” means the individual accessing this service.
What is Covered by the Policy?
Our policy covers information that we collect:
Through our services, including text message campaigns. Via email, text, or other electronic messages between you and us. From third-party sources, such as companies/clients who provide lead data.
WHAT INFORMATION DO WE COLLECT?
We collect several types of information from and about users of our services, including:
Personal Information : Information by which you may be personally identified, such as:
- Names
- Phone numbers
- Responses to consent mechanisms ("YES" or "STOP")
- Usage Data : Information about your interactions with our services, including: Campaign engagement (e.g., opt-ins, opt-outs) Technical data (e.g., IP addresses, device information)
We collect this information: Directly from you or through consent mechanisms during campaigns. Automatically as part of campaign execution and tracking.
ARE COOKIES OR OTHER TECHNOLOGIES USED TO COLLECT INFORMATION?
We may use cookies or similar technologies to collect technical data about your interactions with our services.
This includes:
- Usage details (e.g., how you engage with text messages).
- IP addresses and device information.
This data helps us improve our services and deliver a better experience.
HOW DOES ENTIFY AI USE PERSONAL INFORMATION?
We use information that we collect about you or that you provide to us, including any personal information, for the following purposes:
To execute text message campaigns on behalf of our clients. To manage communication preferences (e.g., honoring "STOP" requests). To provide analytics and reporting to our clients. To comply with legal obligations and enforce our rights.For any other purpose disclosed by us when you provide the information or with your consent.
WHY MAY ENTIFY AI DISCLOSE INFORMATION?
We may disclose aggregated information about users and information that does not identify any individual without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:
To our clients:
Personal information is shared with the companies/clients who provide the lead data. To contractors, service providers, and other third parties:
We use trusted vendors like:
- Twilio : For SMS hosting and phone number management.
- OpenAI Platform : For hosting the AI bot.
- Testmyprompt.com : For managing campaign workflows.
To comply with legal obligations : To respond to court orders, laws, or regulatory requests. To protect our rights : To enforce our terms of use or protect against fraud.
HOW IS PERSONAL INFORMATION SECURED?
We have implemented measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. These include:
Encryption of sensitive data. Access controls to limit who can view or modify data. Regular audits of our systems and processes.
While we strive to protect personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
ARE LINKS COVERED BY THE POLICY?
Our services may integrate with third-party tools, such as Twilio, OpenAI, and testmyprompt.com. These third parties may collect additional data subject to their own privacy policies. We do not control these third-party practices. If you have questions, please contact the respective providers directly.
WHAT HAPPENS TO INFORMATION I POST?
If you interact with our services (e.g., responding to text messages), your responses are transmitted at your own risk. While we take steps to secure your data, we cannot guarantee that unauthorized parties will not access it.
HOW CAN A USER ACCESS, CHANGE, OR DELETE PERSONAL INFORMATION?
You can manage your personal information as follows:
Opt out of receiving messages by replying "STOP" to any text message. Request deletion of your information by contacting us at [email protected].
We may not accommodate a request to change information if we believe the change would violate any law or legal requirement.
MAY CHILDREN USE THE SERVICES?
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child, please contact us immediately.
HOW ARE POLICY CHANGES COMMUNICATED?
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes, we will notify you through a notice on our services. The date the privacy policy was last revised is identified at the top of the page.
THIRD-PARTY TOOLS
We use the following third-party tools to deliver our services:
- Twilio : For SMS hosting and phone number management.
- PolicyOpenAI Platform : For hosting the AI bot.
- testmyprompt.com : For managing campaign workflows.
USER CONSENT
We obtain explicit user consent before processing personal information. Users must opt-in by responding "YES" to text messages and can opt out anytime by replying "STOP."
For questions about this policy or our practices, please contact us at:
Email : [email protected]